Privacy Policy

Effective Date: 02/10/2026

At InkoCraft, we are committed to protecting the privacy and security of our customers. This policy describes how we collect, use, and safeguard your personal information when you visit our site or purchase our Himalayan handcrafted bags and Darjeeling teas.

1. Information We Collect

When you visit our store or make a purchase, we collect the following:

Personal Details: Name, shipping address, billing address, and phone number (to deliver your products).
Contact Info: Email address (to send order updates and, if you opt-in, our newsletter).
Payment Info: We use secure third-party payment gateways. We do not store your full credit card details on our own servers.
Usage Data: IP addresses and browsing behavior (collected automatically by Wix to help us improve our shop).

2. Why We Collect This Information

We use your data for the following essential purposes:

To fulfill and ship your orders for tea and handcrafted goods.
To provide customer support and respond to your inquiries.
To comply with local tax and trade laws in India, South Korea, and other shipping destinations.
To improve our website's performance and design.

3. How We Store and Share Your Data

Our company is hosted on the Wix.com platform. Your data is stored through Wix’s secure data storage, databases, and general applications behind a firewall.

Third Parties: We only share your information with essential partners, such as shipping carriers (to deliver your bags/tea) and payment processors (to handle your transaction).
Legal: We may disclose information if required by law or to protect our legal rights.

4. Your Rights

You have the right to access, correct, or delete your personal information at any time. If you would like to make a request, please contact us at the email below.